Managed Services
ISEC7 Government Services’ digital workplace experts work to ensure your operations run securely, efficiently, and in compliance with industry regulations.
Proactive Continuous Monitoring as a Service
Our experts work proactively to monitor potential risks and de-escalate critical issues. Our proprietary solutions further empower teams to monitor and manage your digital workplace environment across multiple platforms.
Hosting Packages and 24/7 Help Desk
ISEC7 Government Services also manages hosting packages for organizations that focus on reducing the digital workplace infrastructure overhead. ISEC7 Government Services offers a 24/7 help desk to minimize downtime and ensure that your digital workplace users always have fast resolutions to their problems. Your organization benefits from less downtime, more productive users, and a reduction of the total cost of ownership.
24/7 Monitoring & Operation
Continuous cross network monitoring provides greater visibility of security-related network events and detects issues before they turn into outages.
Flexibility & Future-proofing
Get improved network resilience despite ever-changing cyber threat landscape.
License & Policy Management
Direct compliance for 3rd party product licensing and ensure policies meet industry security standards.
Private Label Service
Use our customizable help desk to streamline your brand identification, personalize our resources to become an extension of your brand, and avoid any confusion.
24/7 Help Desk
Offers incident triage handling & optimization and support whenever you need it.
Proactive Fault Analysis & Reporting
Quickly identify the root cause of issues and build customizable reports to determine user impact.
Group & Profile Management
Utilize customizable groups to manage and apply policies to users in bulk.
Portal Branding Options
Enable users to proactively perform basic device actions with your own self-service portal, reducing help desk strain.
Compliance Management
Ensure your agency is compliant with industry regulations, requirements, and standards.
User & Endpoint Management
Perform administrative actions on users and endpoints such as enroll, wipe, retire, and password resets.
User Self-service Portal
Enable users to proactively perform basic device actions with your own self-service portal, reducing help desk strain.
Tiered Service Level Support
Multiple service options to meet your organization’s support needs and goals.
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